If you sent us the correct amount from a bank account that’s registered in your name, we’ll still be able to locate your payment. Please note that it might take us a little longer, as we’ll be looking for it manually.
Was this article helpful?
Can't find your answers?
We’re here for you Monday - Friday 9:00 - 17:00 UK Time.
We speak English, German, French, Spanish, Polish, Russian and Italian.