Why can’t I transfer to a Naira bank account?
Central Bank of Nigeria rules mean that payments can only arrive with recipients in USD. As soon as the situation changes, we’ll let you know by email.
In the meantime, Azimo remains one of the safest and most reliable ways to send money to Nigeria.
What currencies can I send?
You can still send money to USD or EUR bank accounts in Nigeria by choosing the SWIFT delivery method on the Azimo website or app.
Mobile top-up transfers are also available as usual. With mobile top-up you can add credit to your recipient’s local mobile number – the money cannot be withdrawn.
Does the recipient’s account have to be in USD?
Central Bank of Nigeria rules mean that your recipient’s account must be held in USD or EUR. We’re also not able to process For Further Credit (FFC) payments.
If either of these requirements are not met, the receiving bank will usually reject the transfer and return the money to Azimo. This process can take up to four weeks, so it’s important the recipient’s account matches your sending currency (USD/EUR).
Note, correspondent banks, also known as intermediary banks, may deduct a handling fee from the total amount.
How much does it cost to send money via SWIFT?
You’ll find more information about our fee here
Please note, receiving banks may charge an additional fee to send or receive a SWIFT transfer. In which case, your transfer amount may vary.
When your transfer is in progress, correspondent banks, also known as intermediary banks, can deduct a handling fee. The amount depends on the currency, country and bank.
How long until my transfer is delivered?
SWIFT payments usually take one working day to be delivered
Please note, transfers may take longer during public holidays.
What are the transfer limits?
Minimum amount: 200 GBP (or equivalent in sending currency)
Maximum amount: 250,000 GBP (or equivalent in sending currency)
Some banks have individual limits on how much they can receive, so please double check with them before you send.
What details do I need to send a SWIFT payment?
You will need your recipient’s SWIFT-BIC code. This code is unique to your recipient’s bank branch, so please ask them before you set-up a transfer.
Read more: How do I find my SWIFT/BIC code?
Can I transfer money to a company?
Yes, you can make a SWIFT transfer to company accounts in USD or EUR.
Please remember to select the correct account type when creating your new recipient.
What if I made a mistake in the details?
Contact our Customer Support team as soon as possible.
If the transfer has been sent already with incorrect details, the receiving bank will usually reject the transfer and return the money to Azimo. This process can take up to four weeks.
Can I send a mobile top-up?
With mobile top-up you can add credit to your recipient’s local mobile number – the money cannot be withdrawn.
Mobile top-ups are processed within minutes but they can only be sent from the Azimo app, and rates differ slightly from our usual rates.
To complete a mobile top-up transfer, simply select ‘Mobile top-up’ as your delivery
method and enter your recipient’s mobile number.
Note, the money can be used by the recipient to carry out calls and SMSs – it cannot be transferred to the bank account.