Due to the current global situation regarding the containment of COVID-19 and the local measures currently in place in Ecuador, Banco Produbanco is closing its Servipagos branches until further notice.
Banco de Guayaquil: opening hours 09:00 to 12:30
Your recipient has 30 days to pick up the transfer. If they are unable the pick up their money, you can contact our customer service to:
- Request a refund
- Request a pick-up from another location
- Send money straight to a bank account