Due to the current global situation regarding the containment of COVID-19 and the local measures currently in place in Jordan banks are now operating within restricted hours, and will open for four hours a day.
Cash pick-up service is reinstated and your recipient can collect the money during these four hours.
If you have any outstanding cash pick-up transfers, remember that the money is available for collection for 30 days after the date of transfer.
If they are unable the pick up their money, you can contact our customer service to request a refund