What do I need to make a transfer?
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Enter recipient’s details
- Full name (including all given names and surnames)
- Last name
- Phone number
- Recipient’s city of residence
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Pay for your transfer
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You can easily pay for your transfer with the following:
- Debit or credit card (maximum amount 12,000 GBP/13,500 EUR)
- Bank transfer by logging into your online banking
- SOFORT payments when sending from Austria, Belgium, Germany, Italy and The Netherlands
- iDEAL when sending from The Netherlands
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Please note that:
- When paying for the transfer, always use your own card or bank account.
Picking up the the transfer
Your recipient can pick up the money in:
EUR: From any branch of Smith & Smith and Victoriabank
USD: From any branch of Victoriabank, Moldindconbank, Fincombank, Moldova-Agroindbank, Comertbank, Eurocreditbank and Posta Moldovei*
*When picking up from Posta Moldovei, the USD amount will be converted to Moldovan leu.
You’ll be notified when the transfer is available for pick-up. Your recipient will need the following:
- Valid photo ID that shows their full name and matches the details you entered
- Pick-up reference number that will be provided once you make a transfer
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Your recipient might also need to provide the name of our local partner:
- EUR transfer: Smith & Smith
- USD transfer: Contact System
Transfer limits
Sending EUR
Minimum amount: 10 GBP
Maximum amount: 800 GBP
Monthly limit for recipient: 3,000 EUR
Sending USD
Minimum amount: 10 GBP
Maximum amount: 3,000 GBP
If you need to send higher amounts to Moldova, we might request additional details from you to process the transfer.
Delivery times
Once we have received your payment, we will immediately process your transfer.
Most transfers are available for pick-up within an hour of making a transfer.
Transfering money to a company
Cash pick-up transfers are not available when sending to a company in Moldova.
If you need to transfer to a company, please use “SWIFT” transfer.