You can send a cash pick-up to Nigeria with Azimo in three simple steps.
1. Set up a transfer to Nigeria
- Choose your sending country
- Choose your receiving currency (USD)
- Choose your delivery method (cash pick-up)
- Select your pick-up location (FCMB/Fidelity Bank/Zenith Bank)
2. Enter your recipient’s details
- Full name (must match the name on their ID)
- Phone number
- Email (optional)
If you enter your recipient’s email, they will receive an email with pick-up instructions when the transfer is ready for collection. If not, you will need to share the pick-up instructions with them yourself.
Please check all details are 100% accurate. Your recipient will not be able to receive the money if the details you’ve provided do not match their ID.
3. Pay for your transfer
Payment methods include:
- Debit or credit card (Azimo card limit is 12,000 GBP/13,500 EUR)
- Bank transfer via online banking (not available if you’re sending from Poland, Denmark, Norway, Sweden or Australia)
- SOFORT if you’re sending from Austria, Belgium, Germany, Italy or Netherlands
Please note that you can only use your own card to pay. If you’re using online banking to pay for your transfer, always send money from an account in your name and remember to include the reference number.
Can I send Naira to Nigeria via cash pick-up?
No, recent changes to Central Bank of Nigeria rules mean Naira transfers are not available at the moment. As soon as the situation changes, we’ll notify you via email.
In the meantime, your recipient can collect USD from a Nigerian bank branch in minutes when you send money with Azimo.
Please note, the money will be rounded to the nearest USD at the pick-up location.
How long will it take to process my transfer to Nigeria?
To process your transfer, we must first receive your payment. Card payments reach our account in minutes whereas bank transfers can take 4 hours in GBP or 2 business days in EUR.
Once we’ve received your payment, we will immediately process your transfer and notify you via email and push notification. Cash pick-ups are mostly available within 30 minutes.
Please note, payments will only be processed on business days, during UK business hours.
Will my recipient be notified when the cash pick-up is available?
Once the cash is available for collection, we will notify you and your recipient via email. Note, your recipient will only receive an email if you included it in your recipient’s details.
For this reason, please make sure the email you’ve provided is 100% accurate.
What will my recipient need to provide for cash pick-up?
Once we’ve notified you via email that the transfer is available for pick-up, your recipient will need to provide the following at the pick-up location:
- Matching photo ID (valid forms include national ID, passport, driver’s license or Nigerian Bank Verification Number/BVN)
- Pick-up reference number (which you will receive via email – as will your recipient if you included their email in your recipient’s details)
Your recipient may be asked to provide the name of our local partner, Cashpot, at the pick-up location. If they are collecting from a Zenith Bank location, they should provide our name, Azimo, instead.
How long does my recipient have to collect a cash pick-up?
Please instruct your recipient to collect the cash within 60 days. Any longer and the money will be returned to sender.
Can my recipient exchange USD for Naira at the cash pick-up location?
Currency exchange is not a service Azimo provides. However, if your recipient would like to exchange USD for Naira once they’ve collected the cash, they can inquire at the pick-up location.
Please note, not all bank branches will offer a currency exchange service.
Why is my transfer rounded to the nearest USD?
Regardless of the sending currency, recent changes to Central Bank of Nigeria rules mean that recipients can only collect USD. For this reason, the sending amount will be rounded to the nearest dollar at the pick-up location.
For example, $100.30 will be rounded down to $100, while $100.90 will be rounded up to $101.
Please make your recipient aware of this to avoid any confusion at the pick-up location.
Are there limits on how much I can send to Nigeria?
There are no limits on the number of transfers you can send. However, there are limits on how much you can send in a single transfer:
Minimum amount: 10 GBP (or currency equivalent)
Maximum amount: 9999 USD (or currency equivalent)
If you need to send high amounts to Nigeria, we may request additional details from you to process the transfer. This is a standard security check, in accordance with the Know Your Customer (KYC) policy, which is used across the EU and UK to ensure the safety of all money transfers.
What is the Naira 4 Dollar Scheme?
The Central Bank of Nigeria’s new ‘Naira 4 Dollar Scheme’ is simple. For every US dollar you send between now and May 8th, your recipient will receive a 5 naira bonus.
For example, if you send 100USD to Nigeria with Azimo, your recipient will receive the 100 USD plus a 500 naira bonus.
Set up a transfer as usual and the bonus will be available for collection at your chosen pick-up location.
Please ask your recipient to mention the Naira4Dollar Scheme at the branch. And if they have any trouble collecting the bonus, kindly ask them to contact the bank directly.
You’ll find that the bonus won’t appear in your transfer history as the money is paid by the bank and not by Azimo.
Which banks support Azimo cash pick-up in Nigeria?
You can send money to the following: