What is Trustly?
Trustly lets you make secure and simple payments directly from your bank account.
Unlike a manual bank transfer, there’s no need to remember any bank details. Just confirm the payment via your online banking app and we’ll do the rest.
The process is a bit like paying with a card – only quicker and easier. Think of it like an automated bank transfer.
Even better, there are no sign-up forms and no app downloads.
How does Trustly work?
To pay for your transfer using Trustly, simply:
- Select Trustly as your payment method.
- We’ll securely redirect you to Trustly’s website to select your bank from the list.
- Log in to your online banking as usual.
- Complete the payment directly from your online banking account.
Azimo will receive the money within minutes. Once approved, we’ll process your transfer immediately. It’s that simple.
Can I pay by Trustly from my sending country?
With Azimo, you can pay by Trustly if you have a bank account in:
Are there additional fees for paying by Trustly?
Using Trustly with Azimo is always free to use – there are no hidden fees or charges. You’ll see the total cost of sending money, as usual, when you come to set up a transfer.
Please note, although Azimo will never charge you for a Trustly payment, some banks will. See your bank’s payment policy for more details.
Is Trustly safe?
Yes. Trustly uses the same secure encryption as banks and will never access or store information about your account.
Trustly is a licensed payment institution authorised and supervised by the Swedish Financial Supervisory Authority. Additionally, Trustly holds a European Payment Services Provider (PSP) license in accordance with the Payment Services Directive (PSD, 2007/64/EC).
Why was my Trustly payment declined?
If your payment is declined, we recommend that you contact your bank directly. They should be able to share the reason why it was declined and the fastest way to resolve it.