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  1. How Can We Help? | Azimo Support Centre
  2. My transfers
  3. Troubleshooting

Troubleshooting

  • My recipient received less than I sent
  • Change my payment method
  • I can't create transfer due to uknown error
  • What happens if I send two bank transfers?
  • Why was my transfer cancelled?
  • What should I do if I provided the wrong recipient details?
  • What should I do if I made the bank transfer with the wrong payment reference or without it?
  • Where can I find my transfer history?
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Azimo Ltd. is licensed and supervised by the Financial Conduct Authority as an Electronic Money Institution (FRN 900220). Azimo BV is licensed and supervised by the De Nederlandsche Bank (DNB) as a Payments Institution (R142440). Azimo is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), registration number M17813273, and the Autorité des marchés financiers (AMF), license number 904697. AzimoPSP Pty Ltd is registered with AUSTRAC, ACN 642 496 740. Azimo Hong Kong Ltd. is licensed by Hong Kong Customs and Excise Department as a Money Service Business (MSO Licence No: 21-07-02032).